Returns & Exchanges
At Zero Foxtrot, we stand by the quality of our gear and offer a 30-day window for returns or exchanges on all unwashed and unworn items. If you are not 100% satisfied with your order, we are committed to making it right through a streamlined resolution process.
Initiate Your Request
Visit our online returns portal and enter your order number and shipping zip code to pull up your purchase history.
Select Items and Reason
Choose the specific items you wish to return or exchange and provide a brief reason for the request to help us improve our products.
Print and Ship
Generate your prepaid shipping label, securely pack your items in their original packaging, and drop the package off at any authorized carrier location.
Processing and Refund
Once our warehouse receives and inspects your return, we will issue a refund to your original payment method or ship out your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing